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Frequently Asked Questions

Something not making sense? Stuck on weird things you find confusing? There’s a plethora that you might want to know about mobitracker and we’ve built this FAQ section just for you. Check out the different question to see if you can find what you’re looking for.


You can uninstall the mobitracker software from the target phone or tablet by contacting one of the Customer Support agents.

No, it is not possible to uninstall the software on the target phone or tablet without your consent.

Yes, you can reinstall the software on the target phone in case it gets stolen or replaced as long as your subscription is valid. However, only one device can be monitored under one license or subscription at a time.

Yes, you can install the mobitracker software on as many smartphones and tablets as you want to as long as you buy separate subscriptions for each device. As a thumb rule, you can only monitor one device under one license or subscription.

You will need to have physical access to the target phone or tablet. You will also need to know any passwords, pass codes, etc. to unlock the phone or tablet. You can start the installation process once you are ready.

After buying the mobitracker software, you will receive installation instructions via email. You can install the software by following the instructions or you can check out our How to Install guide.

You can contact one of our Customer Support agents to be guided through the subscription cancelation and deactivation procedure. All your data will be erased permanently from our servers as you deactivate your account.

As your subscription ends, you will receive a reminder to renew it, however, your credit card will not be auto-charged.

Yes, you can upgrade your subscription at any time

Not at the moment, but you can always check it out with one of our Customer Support agents.

No, you can only monitor one phone with one mobitracker purchase. If you want to monitor more than one phones or tablets simultaneously, you will have to buy separate subscriptions. You can install the application multiple times in case of phone theft or upgrade.

It usually takes a few minutes to receive the email confirming your purchase and about installation instructions. However, if you fail to receive the email within 24 hours of the purchase, we recommend that you contact one of our Customer Support agents immediately.

Please note that the mobitracker software does not get shipped. As soon as your payment is processed, you will get confirmation email with the software downloading link. You can instantly download the software once you receive the email.

You are entitled to a refund if you are not satisfied with mobitracker software within the 1st 10-days of your purchase. All refunds will be in accordance with our refund policies. However, refunds can be avoided if you request professional help from our Customer Support. Please note that after the initial 10 дни, no refund cases related to the general satisfaction will be entertained. For all refund and no-refund cases, please check out our Refund Policy page.

No, mobitracker name will not appear on your credit card bill.

As you make the purchase, be assured that all your credit card details are absolutely safe with mobitracker. You will be redirected to 100% safe and secure checkout.

You will get the email containing your link to download the software and installation instructions right after your order gets confirmed and your payment processed.

You can buy mobitracker mobile spy software by clicking on the buy now button scattered through the Site. You can also buy mobitracker software by clicking here.

mobitracker is the most trusted and advanced mobile phone spy software that secretly records and uploads all data and location stats on the phone or tablet it is installed in and uploads it on online control panel.

Yes, mobitracker mobile spy is 100% invisible and stays hidden on the phone or tablet that it is installed in. It will not show in the installed apps list on the phone or tablet as well.

mobitracker runs perfectly well on all Android smartphones and tablets. Check out the Compatibility page to see the complete list of phones and tablets compatible with mobitracker mobile monitoring software.

In order to remotely monitor your children or employees’ phone or tablet, you need to buy the mobitracker mobile spy software online. After buying the software, install it on the target device. Now you can monitor all their device usage and location stats remotely.

NO. You can buy mobitracker from any available device.

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